Water Discoloration Due to June 12, 2019 Water Main Break
Update 6/13/19, 4:15 PM: Crews will continue to flush overnight in areas of the city with lingering discoloration. Customers that are still experiencing discoloration are advised to run their taps for 10-15 minutes with cold water every few hours until the issue resolves. Customers with persistent discoloration in the morning or other questions can call our 24/7 Operations Center at 413-310-3501.
On June 12, Commission crews responded to a water main break on W. Columbus and Boland Way in downtown Springfield. The break was quickly shut off and isolated by Commission crews.
Water discoloration is a common occurrence with main breaks. Discoloration is an aesthetic issue caused by the sudden shift in water flow in the pipes. The water is safe to drink and use, however we advise customers to run their taps with cold water for 10-15 minutes every couple hours until the discoloration resolves. Commission crews are also continuing to flush the system to help resolve the discoloration.
Cleanup work at the water main break site will continue into the evening of June 12 at W. Columbus and Boland Way. The breakdown lane and left lane of W. Columbus between State Street and Boland Way is expected to remain closed for the next few days to repair other impacted infrastructure. Drivers are asked to avoid the area if possible.
The status of all current water main breaks can be found on our interactive water main break map.