Imagine a Day Without Water 2019


In celebration of 2019’s Imagine a Day Without Water, the Commission is once again offering tours of its drinking water and wastewater treatment plants to customers and members of the public.

At the drinking water plant, participants will be able to learn and see how water from Cobble Mountain Reservoir is treated for safe consumption by 250,000 customers in the lower Pioneer Valley every day. Participants can also see the first filters installed at the treatment plant in 1909 and the temporary “pilot plant” that is testing new treatment processes for future construction.

At the wastewater treatment plant, participants will learn what happens once the water they use flows down the drain, and how that water is cleaned for eventual discharge into the Connecticut River.

Tours are limited in size to 20 participants each, ages 10 and up. Participants must provide their own transportation to and from the facilities. Light refreshments will be served.

Wastewater Plant Tour

Wednesday, October 23, 2019, 3:30 PM – 5 PM
Springfield Regional Wastewater Treatment Facility, 190 M Street, Agawam MA 01001

Detailed Directions

Drinking Water Plant Tour

Friday, October 25, 2019, 3:30 PM – 5 PM
West Parish Filters Water Treatment Facility, 1515 Granville Road, Westfield MA 01085

Detailed Directions

To Register and Attend:

  • For the wastewater tour, email or call 413-452-1302 by 5 PM on Tuesday, October 22, and indicate:
    • The number of participants in your party
    • City/town of residence
    • Contact information (phone or email)
    • Any special mobility needs (tour requires some walking on flat ground but a ride in a golf cart can be provided)
  • For the drinking water tour, email or call 413-452-1302 by 5 PM on Thursday, October 24, and indicate:
    • The number of participants in your party
    • City/town of residence
    • Contact information (phone or email)
    • Please note that this tour involves stairs and some outdoor walking on uneven ground
  • Visitors are welcome to attend both tours if space allows – please indicate your first and second choice
  • Participants residing in the Commission’s retail and wholesale service areas (Springfield, Ludlow, Agawam, East Longmeadow, Longmeadow, Wilbraham, and West Springfield) will be given preference
  • Participants must wear close-toed shoes. Safety equipment will be provided.
  • Please be advised that each tour involves some outdoor walking.

2018 tour participants walk atop the 1909 slow sand filters back towards the West Parish Filters Water Treatment Facility.

An exterior view of the pilot plant installed at West Parish Filters, Fall 2019.



Looking back at the secondary clarifiers at the Springfield Regional Wastewater Treatment Facility.

Imagine a Day Without Water aims to elevate awareness of the value of water, and the importance of water and wastewater infrastructure to public health, the economy, and quality of life.  For more information visit:

The Springfield Water and Sewer Commission provides retail, wholesale, and emergency drinking water and wastewater services to 250,000 customers in ten communities in the lower Pioneer Valley.