The Commission has issued its proposed FY22 budget and schedule of rates, fees and charges, and revisions to its Rules and Regulations. A virtual public hearing was held on the proposed changes on Wednesday, June 2, 2021, at 6 PM. Customers may submit their comments and questions on the proposed FY22 budget to info [at] waterandsewer.org or by calling 413- 452 -1302.
Proposed FY22 Operating Budget
Proposed FY22 Three-Year Capital Improvement Program (CIP)
FY22 CIP Appropriations
Summary of Proposed Revisions to FY22 Rules and Regulations
Proposed Revisions to FY22 Rules and Regulations (Chapter 5 - Schedule of Rates, Fees, Charges & Penalties)
Presentation to City Council May 21, 2021
The proposed rates for FY22 were developed with an ongoing commitment to fiscal responsibility and delivering essential drinking water and wastewater services, which requires unavoidable upgrades to century-old drinking water and wastewater infrastructure. Infrastructure reinvestment will be enhanced in FY22 by the finalization of competitive state and federal subsidized loans recently secured by the Commission. The average rate increase on residential customers will be $6/month. The Commission also will maintain and facilitate customer assistance programs for customers struggling to pay their bills.
Read our press release