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SWSC to Save Millions with Better Bond Rating

An upgrade in its bond ratings by Standard & Poor’s Rating Service will allow SWSC to save millions in debt service. S&P recently upgraded SWSC’s rating from “AA-with stable outlook” to “AA-stable,” which immediately translates into a present value savings of $2.43 million over the next 12 years due to debt refinancing. A recently issued revenue bond for future water and sewer infrastructure projects was also reduced from $24.8 to $21.1 million due to the rating upgrade.

“Our goal was to establish a sound and sustainable financial foundation in order to enable continued investment in our infrastructure while keeping rates affordable and stable,” said Joshua D. Schimmel, executive director of the commission.

Click here to read more on MassLive.com

Executive Director Joshua Schimmel Attends White House Infrastructure Summit

Springfield Water and Sewer Commission Executive Director Joshua Schimmel attended a bi-partisan White House summit focused on infrastructure issues in early June. Schimmel was invited along with Springfield DPW Director Chris Cignoli and a bi-partisan group of governors, mayors, and other officials to discuss ways the federal government can assist with improving the nation’s infrastructure at the state and local levels. Schimmel identified placing time limits on permit review periods as an achievable way to reduce the time and costs associated with infrastructure construction projects.

Click here to read more about the summit on MassLive.com

Press Release: FY 2018 Water and Sewer Budget and Rates Approved by Commission

Following a public hearing held on June 6, 2017, the Springfield Water and Sewer Commission met on Thursday, June 22, 2017 to vote on the proposed fiscal year 2018 (FY18) budget, capital improvement program, schedule of rates, fees and charges, and revisions to Commission rules and regulations.

The Commission voted to approve a combined water and sewer rate increase of approximately 4.0% for residential customers. The rate increases will be applied to water and sewer use beginning July 1, 2017, and our customers will see the rate increases beginning with bills issued in August 2017.

Click here to read the press release.

The Commission Launches New and Improved Online Bill Payment Options!

On May 1, 2017, a new online bill payment system was rolled out to Commission customers. The system, powered by Paymentus, offers several new and convenient features which will make paying water and sewer bills easier than ever. The new system allows Commission customers to:

  • Sign up for paperless billing
  • Enroll in autopay
  • Manage multiple accounts
  • Access past billing statements
  • View payment history
  • Store payment information
  • Pay by phone via a new automated phone payment option

The new system is completely secure. Customers who have registered on the previous online billing system will need to re-register in the new system.

Customers can access the new system at https://ipn.paymentus.com/cp/swsc to pay online or by calling 844-794-4977 to pay by phone.

Press Release – Chlorine Taste and Odor

The Springfield Water and Sewer Commission has recently adjusted the disinfection process at West Parish Filters Water Treatment Plant. Some consumers may notice a slight chlorine taste or odor in the drinking water as a result. Chlorine levels in Springfield’s drinking water remain well below the maximum limits established by the EPA and MassDEP, and the water is safe to drink.

Click here to read the full press release.

Click here for frequently asked questions about chlorine.

Customer Advisory:

Please be aware that at this time the only online payment portal for your Springfield Water and Sewer Commission bill is through our web site utilizing the Paymentus online payments website. Any other web based payment sites are privately operated and not affiliated with the Springfield Water and Sewer Commission. Use of online payment services other than the above website may result in a processing fee.