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Public Notification Regarding Drinking Water Quality Test Results

July 5, 2024 – Tier 2 water quality violation for haloacetic acid (HAA5) . Click here to read the notification.

Additional Information About Disinfection Byproducts/FAQs

2023 Water Quality Report

The 2023 Annual Drinking Water Quality report summarizes the results of more than 52,000 water quality tests from the past year, and other useful information about your drinking water. Read the report/leer el informe

New West Parish Filters Water Treatment Plant

Planning efforts to upgrade the drinking water treatment process at West Parish Filters Water Treatment Plant have made significant progress. Learn the latest

Customer Assistance Program

Now Accepting applications for FY24!

The Customer Assistance Program provides a a one-time, annual account credit equal to 25% of your annual bill (up to $250), regardless of your account balance. Learn more and apply.

Water and Wastewater Infrastructure Renewal Program

The Commission is embarking on a generational reinvestment in our water and wastewater infrastructure. Learn more

Consider a Career in Water!

Looking for a change? Drinking water treatment plant operators are in high demand! Learn more

Committed to Clean, Safe Water

We are dedicated to providing drinking water of the highest quality and essential sewer service for 250,000 people in the lower Pioneer Valley. Our work values vision, integrity, accountability, and the environment. Learn more about us

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Featured Commission Projects

Wastewater Treatment Plant Upgrades

Completed in November 2023, the new York Street Pump Station and Connecticut River Crossing Project serves the region with a new wastewater pump station and three new pipes across the Connecticut River.

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Backwash Facility

Completed in Fall 2023, the new Backwash Facility represents Phase 1 of the new West Parish Water Treatment Plant.

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New West Parish Water Treatment Plant

The new West Parish Water Treatment Plant will provide the region reliable drinking water treatment for the 21st century. Construction is scheduled to start in 2024 and be complete in 2028.

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