Public Notification Regarding Drinking Water Quality Test Results

October 4, 2024 – Tier 2 water quality violation for haloacetic acid (HAA5) . Click here to read the notification.

Additional Info/FAQs

2023 Water Quality Report

The 2023 Annual Drinking Water Quality report summarizes the results of more than 52,000 water quality tests from the past year, and other useful information about your drinking water. Read the report/leer el informe

Sign Up for Water/Sewer Alerts

Sign up to receive notifications about your water/sewer service, including emergencies and routine maintenance. Learn more

New West Parish Filters Water Treatment Plant

Planning efforts to upgrade the drinking water treatment process at West Parish Filters Water Treatment Plant have made significant progress. Learn the latest

Customer Assistance Program

Single-family homeowners that receive fuel assistance this winter may be eligible for a one-time annual account credit equal to 25% of your annual bill (up to $250) through the Commission’s Customer Assistance Program (CAP).

Learn more and apply.

Interactive Service Line Map

New! Look up your property to see the status of your service line material
Use the interactive map & learn more about lead and drinking water

Committed to Clean, Safe Water

We are dedicated to providing drinking water of the highest quality and essential sewer service for 250,000 people in the lower Pioneer Valley. Our work values vision, integrity, accountability, and the environment. Learn more about us

I WANT TO…
View Realtime Maps 
Request Service 
Report a Problem 
Update My Address 
Discover Projects 
Pay My Bill 
Featured Commission Projects
Wastewater Treatment Plant Upgrades

Completed in November 2023, the new York Street Pump Station and Connecticut River Crossing Project serves the region with a new wastewater pump station and three new pipes across the Connecticut River.

Learn More 
Backwash Facility

Completed in Fall 2023, the new Backwash Facility represents Phase 1 of the new West Parish Water Treatment Plant.

Learn More 
New West Parish Water Treatment Plant

The new West Parish Water Treatment Plant will provide the region reliable drinking water treatment for the 21st century. Construction is scheduled to start in 2024 and be complete in 2028.

Learn More 
Discover All Projects
NEWS AND UPDATES
Springfield Water and Sewer Commission Receives Loan Forgiveness for the New West Parish Water Treatment Plant
The Springfield Water and Sewer Commission is pleased to announce it has received $4.47 million in loan forgiveness from the Massachusetts Clean Water… Read More 
Springfield Water and Sewer Commission Receives Loan Forgiveness for the New West Parish Water Treatment Plant
The Springfield Water and Sewer Commission is pleased to announce it has received $4.47 million in loan forgiveness from the Massachusetts Clean Water… Read More 
Public Invited to Open House on 10/16
The Commission is excited to formally break ground on the new West Parish Water Treatment Plant. To help mark the occasion, members of the public are… Read More 
Public Invited to Open House on 10/16
The Commission is excited to formally break ground on the new West Parish Water Treatment Plant. To help mark the occasion, members of the public are… Read More 
Commission Launches New Service Line Map
The Commission is pleased to launch its Service Line Inventory Map in advance of the U.S. Environmental Protection Agency’s (EPA) Lead and Cooper… Read More 
Commission Launches New Service Line Map
The Commission is pleased to launch its Service Line Inventory Map in advance of the U.S. Environmental Protection Agency’s (EPA) Lead and Cooper… Read More 
Construction to Begin on new WTP
The Commission issued a Notice to Proceed to Walsh Construction Company II, LLC for the new West Parish Water Treatment Plant, enabling construction… Read More 
Construction to Begin on new WTP
The Commission issued a Notice to Proceed to Walsh Construction Company II, LLC for the new West Parish Water Treatment Plant, enabling construction… Read More 
Apprenticeship Fair June 27, 2024
As part of the construction of the new West Parish Water Treatment Plant the Commission is excited to host an apprenticeship fair to highlight the… Read More 
Apprenticeship Fair June 27, 2024
As part of the construction of the new West Parish Water Treatment Plant the Commission is excited to host an apprenticeship fair to highlight the… Read More 
See All Updates
!
Click here to sign up for
Water & Sewer
Emergency Alerts
Springfield Water and Sewer Commission
See All Updates