Public Notification Regarding Drinking Water Quality Test Results

July 2, 2026 – Tier 2 water quality violation for haloacetic acid (HAA5) . Click here to read the notification.

Additional Info/FAQs

2025 Water Quality Report

The 2025 Annual Drinking Water Quality report summarizes the results of more than 52,000 water quality tests from the past year, and other useful information about your drinking water. Read the report/leer el informe

 

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New West Parish Filters Water Treatment Plant

Planning efforts to upgrade the drinking water treatment process at West Parish Filters Water Treatment Plant have made significant progress. Learn the latest

Customer Assistance Program

Single-family homeowners that receive fuel assistance this winter may be eligible for a one-time annual account credit equal to 25% of your annual bill (up to $275) through the Commission’s Customer Assistance Program (CAP).

Learn more and apply.

Interactive Service Line Map

New! Look up your property to see the status of your service line material
Use the interactive map & learn more about lead and drinking water

Committed to Clean, Safe Water

We are dedicated to providing drinking water of the highest quality and essential sewer service for 250,000 people in the lower Pioneer Valley. Our work values vision, integrity, accountability, and the environment. Learn more about us

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Featured Commission Projects
Wastewater Treatment Plant Upgrades

Completed in November 2023, the new York Street Pump Station and Connecticut River Crossing Project serves the region with a new wastewater pump station and three new pipes across the Connecticut River.

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Backwash Facility

Completed in Fall 2023, the new Backwash Facility represents Phase 1 of the new West Parish Water Treatment Plant.

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New West Parish Water Treatment Plant

The new West Parish Water Treatment Plant will provide the region reliable drinking water treatment for the 21st century. Construction is scheduled to start in 2024 and be complete in 2028.

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NEWS AND UPDATES
Commission Proposes FY27 Budget
The public is invited to participate in a virtual public hearing to be held on Thursday, June 18 at 6 PM on the proposed FY27 budget. Commission… Read More 
Commission Proposes FY27 Budget
The public is invited to participate in a virtual public hearing to be held on Thursday, June 18 at 6 PM on the proposed FY27 budget. Commission… Read More 
Commission Honored by MassDEP
MassDEP’s Drinking Water Program recognized the Commission at its 40th Annual Drinking Water Awards Day, held during National Drinking Water… Read More 
Commission Honored by MassDEP
MassDEP’s Drinking Water Program recognized the Commission at its 40th Annual Drinking Water Awards Day, held during National Drinking Water… Read More 
FY26 Budget Adopted by Board
At its monthly meeting on June 18, 2025, and following a public hearing on June 4, the Board of Commissioners adopted the Fiscal Year 2026 budget. The… Read More 
FY26 Budget Adopted by Board
At its monthly meeting on June 18, 2025, and following a public hearing on June 4, the Board of Commissioners adopted the Fiscal Year 2026 budget. The… Read More 
Proposed FY26 Budget
The Commission has issued its proposed FY26 budget and schedule of rates, fees and charges, and revisions to its Rules and Regulations. A virtual… Read More 
Proposed FY26 Budget
The Commission has issued its proposed FY26 budget and schedule of rates, fees and charges, and revisions to its Rules and Regulations. A virtual… Read More 
Commission Receives Loan Forgiveness for the New West Parish Water Treatment Plant
The Springfield Water and Sewer Commission is pleased to announce it has received $4.47 million in loan forgiveness from the Massachusetts Clean Water… Read More 
Commission Receives Loan Forgiveness for the New West Parish Water Treatment Plant
The Springfield Water and Sewer Commission is pleased to announce it has received $4.47 million in loan forgiveness from the Massachusetts Clean Water… Read More 
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