Committed to Clean, Safe Water

We are dedicated to providing drinking water of the highest quality and essential sewer service for 250,000 people in the lower Pioneer Valley. Our work values vision, integrity, accountability, and the environment. Learn more about us

2019 Water Quality Report

Did you know we analyze over 50,000 drinking water quality tests every year? View our annual water quality report for a detailed summary of test results in 2019, information on the source and treatment of your drinking water, and other useful information. Learn More

Love Your Sewers, Springfield!

Keeping our homes, businesses, and neighborhoods clean and healthy includes preventing sewer backups! Remember, it’s a toilet, not a trash can – show your sewers some love by learning more about sewer health.

York Street Pump Station and Connecticut River Crossing Project

The region’s largest wastewater infrastructure project in decades will serve 70% of the region’s population – and protect the health of the Connecticut River – with a new pump station and three new river crossings. Learn more

Public Notification

Tier 2 Water Quality Violation for haloacetic acid (HAA5) – Issued July 7, 2020
Click here for more information

 

Flushing Advisory

Institutional and Commercial customers are advised to take proactive measures to protect water quality in buildings after prolonged shutdowns due to the covid-19 pandemic. Learn more

I WANT TO…
View Realtime Maps 
Request Service 
Report a Problem 
Update My Address 
Discover Projects 
Pay My Bill 
Featured Commission Projects
York Street Pump Station and Connecticut River Crossing project

In 2019 the Commission broke ground on one of the largest wastewater projects to take place in the region in decades. The York Street Pump Station and Connecticut River Crossing Project will serve 70% of the region’s population with a new pump station and three new pipes across the Connecticut River.

Learn More 
Clearwell and Backwash Pump Station Replacement Project

The Springfield Water and Sewer Commission was awarded a $15 million subsidized loan through the competitive Drinking Water State Revolving Fund (DWSRF) program to help finance the Clearwell and Backwash Pump Station Replacement Project at West Parish Filters to replace aging equipment and ensure reliable drinking water treatment for many years to come.

Learn More 
West Parish Filters Facilities Plan

Raw water from Cobble Mountain Reservoir is filtered, treated, and disinfected at  West Parish Filters Water Treatment Plant located in Westfield, MA, before flowing through the distribution system to homes and businesses in Springfield and surrounding communities. The Commission is planning a significant modernization of the facility, which was originally built in 1909.

Learn More 
Discover All Projects
Water Main Break Reported (Click to interact)
NEWS AND UPDATES
SWSC's Mike Popko Named 2020 Massachusetts Water Works Pride Award Recipient
Congratulations to Mike Popko, our Superintendent of Water Facilities, for receiving the Massachusetts Water Works Association’s 2020 Water… Read More 
SWSC's Mike Popko Named 2020 Massachusetts Water Works Pride Award Recipient
Congratulations to Mike Popko, our Superintendent of Water Facilities, for receiving the Massachusetts Water Works Association’s 2020 Water… Read More 
Important Flushing Advisory for Building Re-Openings
The Springfield Water and Sewer Commission delivers treated drinking water through its distribution system in Springfield and Ludlow. Building… Read More 
Important Flushing Advisory for Building Re-Openings
The Springfield Water and Sewer Commission delivers treated drinking water through its distribution system in Springfield and Ludlow. Building… Read More 
Cobble Mountain Reservoir at Normal Levels
August 18, 2020 – The Springfield Water and Sewer Commission (Commission) is notifying its customers that there are currently no water… Read More 
Cobble Mountain Reservoir at Normal Levels
August 18, 2020 – The Springfield Water and Sewer Commission (Commission) is notifying its customers that there are currently no water… Read More 
FY21 Budget and Rates Adopted
On June 17, 2020, the Commission voted to adopt FY21 budget and rates. The proposed FY21 budget was initially issued on May 1, 2020. The… Read More 
FY21 Budget and Rates Adopted
On June 17, 2020, the Commission voted to adopt FY21 budget and rates. The proposed FY21 budget was initially issued on May 1, 2020. The… Read More 
SWSC Awarded Competitive SRF Financing
May 5, 2020 The Commission is pleased to announce that it was awarded a $15 million low-cost competitive loan for a critical drinking… Read More 
SWSC Awarded Competitive SRF Financing
May 5, 2020 The Commission is pleased to announce that it was awarded a $15 million low-cost competitive loan for a critical drinking… Read More 
See All Updates
!
Click here to sign up for
Water & Sewer
Emergency Alerts
See All Updates