Home - Springfield Water and Sewer Commission

Customer Assistance Program

Customers that qualify for heating fuel assistance may be eligible to receive a credit on their water and sewer bill too! Click to Learn More

Covid-19 Updates

Notices about changes to the Commission’s services and operations due to the ongoing coronavirus pandemic. Click here

Committed to Clean, Safe Water

We are dedicated to providing drinking water of the highest quality and essential sewer service for 250,000 people in the lower Pioneer Valley. Our work values vision, integrity, accountability, and the environment. Learn more about us

2019 Water Quality Report

Did you know we analyze over 50,000 drinking water quality tests every year? View our annual water quality report for a detailed summary of test results in 2019, information on the source and treatment of your drinking water, and other useful information. Learn More

Love Your Sewers, Springfield!

Keeping our homes, businesses, and neighborhoods clean and healthy includes preventing sewer backups! Remember, it’s a toilet, not a trash can – show your sewers some love by learning more about sewer health.

York Street Pump Station and Connecticut River Crossing Project

The region’s largest wastewater infrastructure project in decades will serve 70% of the region’s population – and protect the health of the Connecticut River – with a new pump station and three new river crossings. Learn more

Public Notification

Tier 2 Water Quality Violation for haloacetic acid (HAA5) – Issued October 6, 2020
Click here for more information

Flushing Advisory

Institutional and Commercial customers are advised to take proactive measures to protect water quality in buildings after prolonged shutdowns due to the covid-19 pandemic. Learn more

I WANT TO…

Featured Commission Projects

York Street Pump Station and Connecticut River Crossing project

In 2019 the Commission broke ground on one of the largest wastewater projects to take place in the region in decades. The York Street Pump Station and Connecticut River Crossing Project will serve 70% of the region’s population with a new pump station and three new pipes across the Connecticut River.

Learn More

Clearwell and Backwash Pump Station Replacement Project

The Springfield Water and Sewer Commission was awarded a $15 million subsidized loan through the competitive Drinking Water State Revolving Fund (DWSRF) program to help finance the Clearwell and Backwash Pump Station Replacement Project at West Parish Filters to replace aging equipment and ensure reliable drinking water treatment for many years to come.

Learn More

West Parish Filters Facilities Plan

Raw water from Cobble Mountain Reservoir is filtered, treated, and disinfected at West Parish Filters Water Treatment Plant located in Westfield, MA, before flowing through the distribution system to homes and businesses in Springfield and surrounding communities. The Commission is planning a significant modernization of the facility, which was originally built in 1909.

Learn More

Discover All Projects

No water main breaks to report (Click to interact)

NEWS AND UPDATES

Registration Open for STCC Online Water Operator Course

Changing careers, or starting new? Interested in a challenging, evolving, and in-demand career serving your community? Drinking water treatment… Read More

Registration Open for STCC Online Water Operator Course

Changing careers, or starting new? Interested in a challenging, evolving, and in-demand career serving your community? Drinking water treatment… Read More

New Customer Assistance Program Now Accepting Applications

The Commission is excited to announce its new Customer Assistance Program (CAP). The CAP provides a one-time $125 water/sewer bill credit to… Read More

New Customer Assistance Program Now Accepting Applications

The Commission is excited to announce its new Customer Assistance Program (CAP). The CAP provides a one-time $125 water/sewer bill credit to… Read More