Public Notification Regarding Drinking Water Quality Test Results

July 7, 2022 – Tier 2 water quality violation for haloacetic acid (HAA5) and total trihalomethanes (TTHM) . Click here to read the notification.

Additional Information About Disinfection Byproducts/FAQs

2021 Water Quality Report

The 2021 Annual Drinking Water Quality report summarizes the results of more than 52,000 water quality tests from the past year. The report also contains useful information about the source of your drinking water, the drinking water treatment process, and updates on the construction of the new West Parish Filters Water Treatment Plant. Learn more

Commission Awarded $250 Million WIFIA Loan

Highly competitive award will help fund SWSC’s $500 million Water and Wastewater Infrastructure Renewal Program. Learn more

Customer Assistance Program

Now Accepting applications for FY22!

The Customer Assistance Program provides a one-time bill credit of up to $250 to eligible homeowners with water and/or sewer accounts with the Commission. Learn more and apply.

West Parish Filters Treatment Plant Upgrades

Planning efforts to upgrade the drinking water treatment process at West Parish Filters Water Treatment Plant have made significant progress. Learn the latest

York Street Pump Station and Connecticut River Crossing Project

The region’s largest wastewater infrastructure project in decades will serve 70% of the region’s population – and protect the health of the Connecticut River – with a new pump station and three new river crossings. Learn more

Consider a Career in Water!

Looking for a change? Drinking water treatment plant operators are in high demand!  Learn more

Love Your Sewers, Springfield!

Help us prevent sewer backups – remember never rinse cooking fats, oils, or grease down your drain.

Learn more about how you can help prevent sewer backups in your house, or on our streets!

Committed to Clean, Safe Water

We are dedicated to providing drinking water of the highest quality and essential sewer service for 250,000 people in the lower Pioneer Valley. Our work values vision, integrity, accountability, and the environment. Learn more about us

I WANT TO…
View Realtime Maps 
Request Service 
Report a Problem 
Update My Address 
Discover Projects 
Pay My Bill 
Featured Commission Projects
York Street Pump Station and Connecticut River Crossing project

In 2019 the Commission broke ground on one of the largest wastewater projects to take place in the region in decades. The York Street Pump Station and Connecticut River Crossing Project will serve 70% of the region’s population with a new pump station and three new pipes across the Connecticut River.

Learn More 
Clearwell and Backwash Pump Station Replacement Project

The Springfield Water and Sewer Commission was awarded a $15 million subsidized loan through the competitive Drinking Water State Revolving Fund (DWSRF) program to help finance the Clearwell and Backwash Pump Station Replacement Project at West Parish Filters to replace aging equipment and ensure reliable drinking water treatment for many years to come.

Learn More 
West Parish Filters Facilities Plan

Raw water from Cobble Mountain Reservoir is filtered, treated, and disinfected at  West Parish Filters Water Treatment Plant located in Westfield, MA, before flowing through the distribution system to homes and businesses in Springfield and surrounding communities. The Commission is planning a significant modernization of the facility, which was originally built in 1909.

Learn More 
Discover All Projects
No water main breaks to report (Click to interact)
NEWS AND UPDATES
Congressman Neal Visits West Parish Filters
The Commission welcomed Congressman Richard Neal for a tour of the construction progress of the new West Parish Filters Water Treatment Plant and for… Read More 
Congressman Neal Visits West Parish Filters
The Commission welcomed Congressman Richard Neal for a tour of the construction progress of the new West Parish Filters Water Treatment Plant and for… Read More 
FY23 Budget
The Commission presented its proposed FY23 budget in a public hearing on Tuesday, May 31 at 6 PM. Recording of the FY23 Budget HearingMedia… Read More 
FY23 Budget
The Commission presented its proposed FY23 budget in a public hearing on Tuesday, May 31 at 6 PM. Recording of the FY23 Budget HearingMedia… Read More 
SWSC Releases 2021 Water Quality Report
The Commission has released its annual Water Quality Report, covering the previous calendar year 2021. The report summarizes the results of all water… Read More 
SWSC Releases 2021 Water Quality Report
The Commission has released its annual Water Quality Report, covering the previous calendar year 2021. The report summarizes the results of all water… Read More 
Executive Dir. Josh Schimmel Testifies Before U.S. Senate on Infrastructure
Executive Director Josh Schimmel testified before a subcommittee of the U.S. Senate Committee on Environment and Public Works (EPW) about the impacts… Read More 
Executive Dir. Josh Schimmel Testifies Before U.S. Senate on Infrastructure
Executive Director Josh Schimmel testified before a subcommittee of the U.S. Senate Committee on Environment and Public Works (EPW) about the impacts… Read More 
SWSC Receives $5M Grant for Drinking Water Project
The Commission received a $4,967,622 grant in the form of loan forgiveness from the Massachusetts Clean Water Trust (CWT) for the Clearwell and… Read More 
SWSC Receives $5M Grant for Drinking Water Project
The Commission received a $4,967,622 grant in the form of loan forgiveness from the Massachusetts Clean Water Trust (CWT) for the Clearwell and… Read More 
See All Updates
!
Click here to sign up for
Water & Sewer
Emergency Alerts
See All Updates