Customer Assistance Program

Customers that qualify for heating fuel assistance may be eligible to receive a credit on their water and sewer bill too! Click to Learn More

Consider a Career in Water!

Looking for a change in 2021? Drinking water treatment plant operators are in high demand! Register for an online drinking water treatment training course at STCC that starts Feb. 8.  Learn more

Protect Yourself From Utility Scams

Protect yourself from individuals presenting themselves as SWSC employees in order to gain unlawful entry onto a property, to collect illicit payments, or as a way to make a sales pitch.

Important reminders for customers. 

West Parish Filters Treatment Plant Upgrades

Planning efforts to upgrade the drinking water treatment process at West Parish Filters Water Treatment Plant have made significant progress. Learn the latest

Covid-19 Updates

Notices about changes to the Commission’s services and operations due to the ongoing coronavirus pandemic. Click here

Committed to Clean, Safe Water

We are dedicated to providing drinking water of the highest quality and essential sewer service for 250,000 people in the lower Pioneer Valley. Our work values vision, integrity, accountability, and the environment. Learn more about us

2019 Water Quality Report

Did you know we analyze over 50,000 drinking water quality tests every year? View our annual water quality report for a detailed summary of test results in 2019, information on the source and treatment of your drinking water, and other useful information. Learn More

York Street Pump Station and Connecticut River Crossing Project

The region’s largest wastewater infrastructure project in decades will serve 70% of the region’s population – and protect the health of the Connecticut River – with a new pump station and three new river crossings. Learn more

Flushing Advisory

Institutional and Commercial customers are advised to take proactive measures to protect water quality in buildings after prolonged shutdowns due to the covid-19 pandemic. Learn more

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Featured Commission Projects
York Street Pump Station and Connecticut River Crossing project

In 2019 the Commission broke ground on one of the largest wastewater projects to take place in the region in decades. The York Street Pump Station and Connecticut River Crossing Project will serve 70% of the region’s population with a new pump station and three new pipes across the Connecticut River.

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Clearwell and Backwash Pump Station Replacement Project

The Springfield Water and Sewer Commission was awarded a $15 million subsidized loan through the competitive Drinking Water State Revolving Fund (DWSRF) program to help finance the Clearwell and Backwash Pump Station Replacement Project at West Parish Filters to replace aging equipment and ensure reliable drinking water treatment for many years to come.

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West Parish Filters Facilities Plan

Raw water from Cobble Mountain Reservoir is filtered, treated, and disinfected at  West Parish Filters Water Treatment Plant located in Westfield, MA, before flowing through the distribution system to homes and businesses in Springfield and surrounding communities. The Commission is planning a significant modernization of the facility, which was originally built in 1909.

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NEWS AND UPDATES
SWSC Makes Final Round for $251M Federal Loan
As part of a nationally competitive selection process, EPA has invited the Commission to apply for a $251 million loan to finance its comprehensive… Read More 
SWSC Makes Final Round for $251M Federal Loan
As part of a nationally competitive selection process, EPA has invited the Commission to apply for a $251 million loan to finance its comprehensive… Read More 
Join Upcoming Webinars on SWSC's Customer Assistance Programs
Need help paying your water/sewer bill? Join two additional upcoming webinars to learn about different resources available to help you manage your… Read More 
Join Upcoming Webinars on SWSC's Customer Assistance Programs
Need help paying your water/sewer bill? Join two additional upcoming webinars to learn about different resources available to help you manage your… Read More 
January 2021 Update About HAA5
The Commission’s drinking water is currently in compliance with regulations related to haloacetic acids (or HAA5). The Commission tests for HAA5… Read More 
January 2021 Update About HAA5
The Commission’s drinking water is currently in compliance with regulations related to haloacetic acids (or HAA5). The Commission tests for HAA5… Read More 
SWSC Offers Scholarships for STCC Online Water Operator Course
Changing careers, or starting new? Interested in a challenging, evolving, and in-demand career serving your community? Drinking water treatment… Read More 
SWSC Offers Scholarships for STCC Online Water Operator Course
Changing careers, or starting new? Interested in a challenging, evolving, and in-demand career serving your community? Drinking water treatment… Read More 
New Customer Assistance Program Now Accepting Applications
The Commission is excited to announce its new Customer Assistance Program (CAP). The CAP provides a one-time $125 water/sewer bill credit to… Read More 
New Customer Assistance Program Now Accepting Applications
The Commission is excited to announce its new Customer Assistance Program (CAP). The CAP provides a one-time $125 water/sewer bill credit to… Read More 
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