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Press Release – Chlorine Taste and Odor

The Springfield Water and Sewer Commission has recently adjusted the disinfection process at West Parish Filters Water Treatment Plant. Some consumers may notice a slight chlorine taste or odor in the drinking water as a result. Chlorine levels in Springfield’s drinking water remain well below the maximum limits established by the EPA and MassDEP, and the water is safe to drink.

Click here to read the full press release.

Click here for frequently asked questions about chlorine.

We will have personnel surveying and locating manholes in the following areas:

Main St, Chestnut St, Dover St, Dwight St, Knollwood St, Mayfair Av, Croyden St, Lancashire Dr, Jardine St, Narragansett St, Lexington St, Massasoit St, Calhoun St, Brookline Av, Allendale St, Hebron St, Ringold St, Grosvenor St, Church St, John St, Saint George Rd, Magazine Pl, Boylston St, Emery St, Gridiron St, Hampden St, Fort St, Bridge St, Boland Way, Brittany Rd, Holcomb St, Wilshire Rd, Braywood Ci, Westbanks Ct, Baird Trce, S. Branch Pkwy and Warwick St

Customer Advisory:

Please be aware that at this time the only online payment portal for your Springfield Water and Sewer Commission bill is through our web site utilizing the Paymentus online payments website. Any other web based payment sites are privately operated and not affiliated with the Springfield Water and Sewer Commission. Use of online payment services other than the above website may result in a processing fee.