For any proposed new water service or main extension, a fire flow test is required to determine if there is sufficient water available. The Commission will not use results from a previously conducted fire flow test to determine the availability of water in a given area. Parties requiring a fire flow test should fill out the Fire Flow Test Application and return it to the Customer Field Services Office at 71 Colton Street, Springfield. Testing fees are:
- $200 per test during normal business hours (Monday-Friday 7:00 AM to 3:00 PM)
- $400 per test during evenings, weekends, and holidays (only with prior Commission approval)
In addition to the testing fee, a $100 refundable deposit is required at the time of application. Deposits will be returned after flow test results have been submitted to the Commission. If you have any questions regarding fire flow tests, please contact the Customer Service Department at the Operations Center at 413-310-3501.