How To Pay Your Bill
Customers can pay their bill online, by phone or by mail.
Phone: 844-794-4977
Mail: Springfield Water and Sewer Commission, P.O. Box 3688, Springfield, MA 01101-3688. Please enclose a check or money order, with payment stub and account number on check.
Commission employees never collect payment at a customer’s property. If someone approaches you for payment of water or sewer charges on your property, it may be a utility scam and you should contact your local police department.