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Love Your Sewers, Springfield!
Tours
About Us
Board of Commissioners
Divisions & Leadership
Careers
Contact Us/Hours
Directions
Mission & Service Area
Commission History
Plans and Reports
Rules and Regulations
Procurement
Careers
Updates
DigSafe
Public Notices / Avisos públicos
Forms
Pay My Bill
Residential
How to Pay Your Bill
Rates
Customer Assistance Programs
Apply for New Residential Water/Sewer Service
Repairs and Services
Meter Information
Household Water Tips
Claims
Residential Leak Detection Program
Auxiliary Meters
Residential Change of Address
Buying or Selling Property
Frequently Asked Questions
Commercial
How to Pay Your Bill
Repairs and Services
Apply for New Commercial or Industrial Water/Sewer Service
Dig Safe
Cross Connection Control Program
Auxiliary Meters
Buying or Selling Property
Commercial Change of Address
Industrial Pretreatment Program
Contractors
Bids and Proposals
Dig Safe
Guidelines and Policies
Hydrant Meter Rentals
Water/Sewer Main Extension
Becoming An Approved Contractor
Fire Flow Testing
Apply for New Commercial or Industrial Water/Sewer Service
Projects
In Your Neighborhood
Drinking Water Projects
Watershed Projects
Wastewater Projects
Distribution & Collection System Projects
Maintenance Programs
Water Infrastructure Finance and Innovation Act (WIFIA) Award
Other Projects
Education and Community
Pipeline Program
Water and Sewer In Your Neighborhood
Watershed Management
Recreation
Protect Yourself from Utility Scams
What’s the Value of Water?
Lead and Drinking Water
Water Theft
Tours and Educational Programs
CSOs and Stormwater
Love Your Sewers, Springfield!
Tours
Residential
In This Section:
How to Pay Your Bill
Customers can pay their bill online, by phone or by mail.
Billing Questions and Disputes
Contact us with questions about your bill
Apply for New Residential Water/Sewer Service
Steps to connect your property to water/sewer
Repairs and Services
Repairs and services for meters and service lines
Meter Information
Information about your water meter.
Change of Address
Notify the Commission of a change in address
Household Water Tips
Learn about ways to save water and money!
Rates
Current rates for the fiscal year
Claims
Submit a claim for property damage or injury
Customer Assistance Programs
Discount and abatement programs
Residential Leak Detection Program
Check your account for potential water leaks
Auxiliary Meters
Receive sewer charge credit for in-ground irrigation
Buying or Selling Property
Steps to take when your property changes hands
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