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About Us
Board of Commissioners
Divisions & Leadership
Careers
Contact Us/Hours
Directions
Mission & Service Area
Commission History
Plans and Reports
Rules and Regulations
Procurement
Careers
Updates
DigSafe
Public Notices / Avisos públicos
Forms
Pay My Bill
Residential
How to Pay Your Bill
Rates
Customer Assistance Programs
Apply for New Residential Water/Sewer Service
Repairs and Services
Meter Information
Household Water Tips
Claims
Residential Leak Detection Program
Auxiliary Meters
Residential Change of Address
Buying or Selling Property
Frequently Asked Questions
Commercial
How to Pay Your Bill
Repairs and Services
Apply for New Commercial or Industrial Water/Sewer Service
Dig Safe
Cross Connection Control Program
Auxiliary Meters
Buying or Selling Property
Commercial Change of Address
Industrial Pretreatment Program
Contractors
Bids and Proposals
Dig Safe
Guidelines and Policies
Hydrant Meter Rentals
Water/Sewer Main Extension
Becoming An Approved Contractor
Fire Flow Testing
Apply for New Commercial or Industrial Water/Sewer Service
Projects
In Your Neighborhood
Drinking Water Projects
Watershed Projects
Wastewater Projects
Distribution & Collection System Projects
Maintenance Programs
Water Infrastructure Finance and Innovation Act (WIFIA) Award
Other Projects
Education and Community
Pipeline Program
Water and Sewer In Your Neighborhood
Watershed Management
Recreation
Protect Yourself from Utility Scams
What’s the Value of Water?
Lead and Drinking Water
Water Theft
Tours and Educational Programs
CSOs and Stormwater
Love Your Sewers, Springfield!
Tours
Updates
Neighborhood Updates
The Commission will be a guest speaker at the following neighborhood council/organizations and/or senior centers: January 21, 2025, 6:30 PM –…
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Neighborhood Updates
The Commission will be a guest speaker at the following neighborhood council/organizations and/or senior centers: January 21, 2025, 6:30 PM –…
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SWSC Awarded $46.7M in Competitive, Low-Interest Loans
A total of $47.5 million in low-interest loans will help save ratepayers $19.7 million in borrowing costs over 20 years for three critical water and…
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SWSC Awarded $46.7M in Competitive, Low-Interest Loans
A total of $47.5 million in low-interest loans will help save ratepayers $19.7 million in borrowing costs over 20 years for three critical water and…
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SWSC Makes Final Round for $251M Federal Loan
As part of a nationally competitive selection process, EPA has invited the Commission to apply for a $251 million loan to finance its comprehensive…
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SWSC Makes Final Round for $251M Federal Loan
As part of a nationally competitive selection process, EPA has invited the Commission to apply for a $251 million loan to finance its comprehensive…
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Commission Receives Awards from Water Industry Organizations
The Springfield Water and Sewer Commission (Commission) is proud to announce that it is the recipient of three awards from national and state water…
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Commission Receives Awards from Water Industry Organizations
The Springfield Water and Sewer Commission (Commission) is proud to announce that it is the recipient of three awards from national and state water…
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Commission Receives Loan Forgiveness for the New West Parish Water Treatment Plant
The Springfield Water and Sewer Commission is pleased to announce it has received $4.47 million in loan forgiveness from the Massachusetts Clean Water…
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Commission Receives Loan Forgiveness for the New West Parish Water Treatment Plant
The Springfield Water and Sewer Commission is pleased to announce it has received $4.47 million in loan forgiveness from the Massachusetts Clean Water…
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Commission Launches New Service Line Map
The Commission is pleased to launch its Service Line Inventory Map in advance of the U.S. Environmental Protection Agency’s (EPA) Lead and Cooper…
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Commission Launches New Service Line Map
The Commission is pleased to launch its Service Line Inventory Map in advance of the U.S. Environmental Protection Agency’s (EPA) Lead and Cooper…
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Construction to Begin on new WTP
The Commission issued a Notice to Proceed to Walsh Construction Company II, LLC for the new West Parish Water Treatment Plant, enabling construction…
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Construction to Begin on new WTP
The Commission issued a Notice to Proceed to Walsh Construction Company II, LLC for the new West Parish Water Treatment Plant, enabling construction…
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Commission Wins “Taking Action to Reduce Lead” Award
The Commission was honored at MassDEP’s 2024 Drinking Water Awards Day with the “Taking Action to Reduce Lead” Award. Through the…
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Commission Wins “Taking Action to Reduce Lead” Award
The Commission was honored at MassDEP’s 2024 Drinking Water Awards Day with the “Taking Action to Reduce Lead” Award. Through the…
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Proposed FY25 Budget
The Commission has issued its proposed FY25 budget and schedule of rates, fees and charges, and revisions to its Rules and Regulations. A virtual…
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Proposed FY25 Budget
The Commission has issued its proposed FY25 budget and schedule of rates, fees and charges, and revisions to its Rules and Regulations. A virtual…
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York St. Pump Station Project Complete
The Commission hosted a ribbon-cutting for its newly completed $137M York Street Pump Station and Connecticut River Crossing Project (YSPS) on…
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York St. Pump Station Project Complete
The Commission hosted a ribbon-cutting for its newly completed $137M York Street Pump Station and Connecticut River Crossing Project (YSPS) on…
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SWSC Releases Proposed FY24 Budget
SWSC has issued its proposed FY24 budget, and a virtual public hearing is scheduled for Wednesday, May 31, 2023, at 6 PM. The Commission also issued a…
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SWSC Releases Proposed FY24 Budget
SWSC has issued its proposed FY24 budget, and a virtual public hearing is scheduled for Wednesday, May 31, 2023, at 6 PM. The Commission also issued a…
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Commission Launches Summer Internship Program in Collaboration with Springfield Public Schools
In partnership with Springfield Public Schools, the Springfield Water and Sewer Commission (Commission) is pleased to announce the Pipeline Program, a…
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Commission Launches Summer Internship Program in Collaboration with Springfield Public Schools
In partnership with Springfield Public Schools, the Springfield Water and Sewer Commission (Commission) is pleased to announce the Pipeline Program, a…
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Congressman Richard Neal Tours Cobble Mountain Reservoir in Honor of Imagine A Day Without Water 2022
The Springfield Water and Sewer Commission (Commission) was pleased to host Congressman Richard Neal (MA-1) for a tour of Cobble Mountain Reservoir in…
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Congressman Richard Neal Tours Cobble Mountain Reservoir in Honor of Imagine A Day Without Water 2022
The Springfield Water and Sewer Commission (Commission) was pleased to host Congressman Richard Neal (MA-1) for a tour of Cobble Mountain Reservoir in…
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Exec. Dir. Josh Schimmel Receives NACWA President’s Award
At this year’s National Association of Clean Water Agencies (NACWA) conference, Commission Executive Director Josh Schimmel was presented with…
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Exec. Dir. Josh Schimmel Receives NACWA President’s Award
At this year’s National Association of Clean Water Agencies (NACWA) conference, Commission Executive Director Josh Schimmel was presented with…
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Customer Assistance Program (CAP) Credit Increased to $250 Per Year
The Springfield Water and Sewer Commission is now accepting applications for the Customer Assistance Program (CAP) for FY23 (July 1, 2022 to June 30,…
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Customer Assistance Program (CAP) Credit Increased to $250 Per Year
The Springfield Water and Sewer Commission is now accepting applications for the Customer Assistance Program (CAP) for FY23 (July 1, 2022 to June 30,…
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Congressman Neal Visits West Parish Filters
The Commission welcomed Congressman Richard Neal for a tour of the construction progress of the new West Parish Filters Water Treatment Plant and for…
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Congressman Neal Visits West Parish Filters
The Commission welcomed Congressman Richard Neal for a tour of the construction progress of the new West Parish Filters Water Treatment Plant and for…
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FY23 Budget
The Commission presented its proposed FY23 budget in a public hearing on Tuesday, May 31 at 6 PM. Recording of the FY23 Budget HearingMedia…
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FY23 Budget
The Commission presented its proposed FY23 budget in a public hearing on Tuesday, May 31 at 6 PM. Recording of the FY23 Budget HearingMedia…
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SWSC Releases 2021 Water Quality Report
The Commission has released its annual Water Quality Report, covering the previous calendar year 2021. The report summarizes the results of all water…
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SWSC Releases 2021 Water Quality Report
The Commission has released its annual Water Quality Report, covering the previous calendar year 2021. The report summarizes the results of all water…
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Executive Dir. Josh Schimmel Testifies Before U.S. Senate on Infrastructure
Executive Director Josh Schimmel testified before a subcommittee of the U.S. Senate Committee on Environment and Public Works (EPW) about the impacts…
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Executive Dir. Josh Schimmel Testifies Before U.S. Senate on Infrastructure
Executive Director Josh Schimmel testified before a subcommittee of the U.S. Senate Committee on Environment and Public Works (EPW) about the impacts…
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SWSC Receives $5M Grant for Drinking Water Project
The Commission received a $4,967,622 grant in the form of loan forgiveness from the Massachusetts Clean Water Trust (CWT) for the Clearwell and…
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SWSC Receives $5M Grant for Drinking Water Project
The Commission received a $4,967,622 grant in the form of loan forgiveness from the Massachusetts Clean Water Trust (CWT) for the Clearwell and…
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SWSC Now Accepting Applications for the Customer Assistance Program (CAP)
Homeowners in Springfield and Ludlow that qualify for fuel assistance may able be eligible for a $125 credit on their water and sewer bill. The…
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SWSC Now Accepting Applications for the Customer Assistance Program (CAP)
Homeowners in Springfield and Ludlow that qualify for fuel assistance may able be eligible for a $125 credit on their water and sewer bill. The…
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SWSC Receives Drinking Water Supply Protection Grant
The Commission is pleased to announce it was selected, in August 2021, as a recipient of state funding from the Drinking Water Supply Protection…
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SWSC Receives Drinking Water Supply Protection Grant
The Commission is pleased to announce it was selected, in August 2021, as a recipient of state funding from the Drinking Water Supply Protection…
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Springfield Water and Sewer Commission Announces $500 million Water and Wastewater Infrastructure Renewal Program
On Thursday, September 16, 2021 on Bondi’s Island in Agawam, United States Environment Protection Agency (EPA) Assistant Administrator Radhika Fox…
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Springfield Water and Sewer Commission Announces $500 million Water and Wastewater Infrastructure Renewal Program
On Thursday, September 16, 2021 on Bondi’s Island in Agawam, United States Environment Protection Agency (EPA) Assistant Administrator Radhika Fox…
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SWSC Featured in EPA Report to Congress
The Springfield Water and Sewer Commission (Commission) is pleased to announce it was recently featured in the Environmental Protection Agency’s…
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SWSC Featured in EPA Report to Congress
The Springfield Water and Sewer Commission (Commission) is pleased to announce it was recently featured in the Environmental Protection Agency’s…
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SWSC Adopts FY22 Rates
The Board of the Springfield Water and Sewer Commission adopted FY22 rates at its regular monthly meeting on June 23, 2021, following a public hearing…
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SWSC Adopts FY22 Rates
The Board of the Springfield Water and Sewer Commission adopted FY22 rates at its regular monthly meeting on June 23, 2021, following a public hearing…
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SWSC Releases Water Quality Report for Calendar Year 2020
The Commission has released its annual Water Quality Report, covering calendar year 2020 for its drinking water retail customers in Springfield and…
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SWSC Releases Water Quality Report for Calendar Year 2020
The Commission has released its annual Water Quality Report, covering calendar year 2020 for its drinking water retail customers in Springfield and…
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View Webinars on SWSC’s Customer Assistance Programs
Need help paying your water/sewer bill? Watch these webinars to learn about different resources available to help you manage your water/sewer account,…
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View Webinars on SWSC’s Customer Assistance Programs
Need help paying your water/sewer bill? Watch these webinars to learn about different resources available to help you manage your water/sewer account,…
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New Customer Assistance Program Now Accepting Applications
The Commission is excited to announce its new Customer Assistance Program (CAP). The CAP provides a one-time $125 water/sewer bill credit to…
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New Customer Assistance Program Now Accepting Applications
The Commission is excited to announce its new Customer Assistance Program (CAP). The CAP provides a one-time $125 water/sewer bill credit to…
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SWSC’s Mike Popko Named 2020 Massachusetts Water Works Pride Award Recipient
Congratulations to Mike Popko, our Superintendent of Water Facilities, for receiving the Massachusetts Water Works Association’s 2020 Water…
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SWSC’s Mike Popko Named 2020 Massachusetts Water Works Pride Award Recipient
Congratulations to Mike Popko, our Superintendent of Water Facilities, for receiving the Massachusetts Water Works Association’s 2020 Water…
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Important Flushing Advisory for Building Re-Openings
The Springfield Water and Sewer Commission delivers treated drinking water through its distribution system in Springfield and Ludlow. Building…
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Important Flushing Advisory for Building Re-Openings
The Springfield Water and Sewer Commission delivers treated drinking water through its distribution system in Springfield and Ludlow. Building…
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FY21 Budget and Rates Adopted
On June 17, 2020, the Commission voted to adopt FY21 budget and rates. The proposed FY21 budget was initially issued on May 1, 2020. The…
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FY21 Budget and Rates Adopted
On June 17, 2020, the Commission voted to adopt FY21 budget and rates. The proposed FY21 budget was initially issued on May 1, 2020. The…
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SWSC Awarded Competitive SRF Financing
May 5, 2020 The Commission is pleased to announce that it was awarded a $15 million low-cost competitive loan for a critical drinking…
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SWSC Awarded Competitive SRF Financing
May 5, 2020 The Commission is pleased to announce that it was awarded a $15 million low-cost competitive loan for a critical drinking…
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SWSC’s Christina Jones Receives Outstanding Alumni of the Year Award
Christina Jones, Deputy Director of Water Operations at the Commission, has been recognized by the University of Massachusetts at Amherst College of…
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SWSC’s Christina Jones Receives Outstanding Alumni of the Year Award
Christina Jones, Deputy Director of Water Operations at the Commission, has been recognized by the University of Massachusetts at Amherst College of…
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SWSC’s Water Treatment Plant Featured on Connecting Point
WGBY’s Connecting Point recently visited our West Parish Filters Water Treatment Plant in Westfield to learn how drinking water is…
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SWSC’s Water Treatment Plant Featured on Connecting Point
WGBY’s Connecting Point recently visited our West Parish Filters Water Treatment Plant in Westfield to learn how drinking water is…
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State’s First Online Water Treatment Operator Course Offered by STCC, SWSC, MWWA
The Springfield Water and Sewer Commission has partnered with Springfield Technical Community College and the Massachusetts Water Works Association to…
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State’s First Online Water Treatment Operator Course Offered by STCC, SWSC, MWWA
The Springfield Water and Sewer Commission has partnered with Springfield Technical Community College and the Massachusetts Water Works Association to…
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Preventing Lead Contamination – WGBY Connecting Point
How SWSC monitors for and reduces the potential for lead contamination was discussed on the July 18, 2019 episode of WGBY’s…
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Preventing Lead Contamination – WGBY Connecting Point
How SWSC monitors for and reduces the potential for lead contamination was discussed on the July 18, 2019 episode of WGBY’s…
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Executive Director Josh Schimmel Discusses Water Quality on Connecting Point
SWSC Executive Director Josh Schimmel and UMass Prof. David Reckhow discussed the recent public notification about water quality with…
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Executive Director Josh Schimmel Discusses Water Quality on Connecting Point
SWSC Executive Director Josh Schimmel and UMass Prof. David Reckhow discussed the recent public notification about water quality with…
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Peter Thayer Named Distinguished Water Operator of the Year
The Springfield Water and Sewer Commission is proud to announce that Mr. Peter Thayer, a Water Operator based at the Commission’s West Parish…
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Peter Thayer Named Distinguished Water Operator of the Year
The Springfield Water and Sewer Commission is proud to announce that Mr. Peter Thayer, a Water Operator based at the Commission’s West Parish…
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Chlorine Taste and Odor
The Springfield Water and Sewer Commission has recently adjusted the disinfection process at West Parish Filters Water Treatment Plant. Some consumers…
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Chlorine Taste and Odor
The Springfield Water and Sewer Commission has recently adjusted the disinfection process at West Parish Filters Water Treatment Plant. Some consumers…
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Preventing Frozen Water Pipes
In anticipation of the upcoming dip in temperatures, the Springfield Water and Sewer Commission is reminding the public to take steps to prevent…
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Preventing Frozen Water Pipes
In anticipation of the upcoming dip in temperatures, the Springfield Water and Sewer Commission is reminding the public to take steps to prevent…
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